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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jacklyn Fletcher

February 13, 2026

5  out of  5
rating by Jacklyn Fletcher
"Laura and her team are incredible! They treat their customers with such care and are extremely knowledgable in the insurance space. I would highly recommend them and their services for anyone looking for insurance!"
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Johnny Bonner

February 12, 2026

5  out of  5
rating by Johnny Bonner
"Very good and pleasant experience with State Farm. I had the great pleasure of working with Nevaeh, who was Very Nice and Pleasant and Joy to work with. Nevaeh made the insurance process very smooth and simple, she was very professional and knowledgeable, I will definitely be doing more business with State Farm and Nevaeh Taylor."
We responded:
"Thank you, Johnny, for sharing your experience with us. It's great to hear that Nevaeh made the insurance process smooth and simple for you. We look forward to assisting you with your future insurance needs. "
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Mejit Jumayev

February 11, 2026

5  out of  5
rating by Mejit Jumayev
"There is a very good atmosphere here, affordable prices and good staff, especially Nevaeh, It was easy with her, thank you"
We responded:
"Thank you, Mejit, for sharing your experience with us. We're glad to hear that Nevaeh and the team made your visit enjoyable and straightforward. Your feedback is greatly appreciated. "
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Yolanda Lawson

February 9, 2026

5  out of  5
rating by Yolanda Lawson
"Nevaeh has been an awesome resource. Very patient and willing to go above and beyond. She also assisted in making a change for my mother and the process went smoothly. Great office and a compliment to Laura as well for her awesome leadership. It shows and is greatly appreciated!!"
We responded:
"Thank you, Yolanda, for your kind words about Nevaeh and our office. We're glad to hear that the process for your mother went smoothly and that you appreciate Laura's leadership. Your feedback means a lot to us! "
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Kathleen

February 6, 2026

5  out of  5
rating by Kathleen
"When roadside assistance was called they arranged and kept me aware of time schedule. Reimbursement for towing was given without any questions. Definitely a very good experience. Thank u so much!"
We responded:
"Thank you, Kathleen, for sharing your experience with our roadside assistance service. It's great to hear that the process was smooth and that you were kept informed throughout. We're here to help whenever you need us. "
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Nevaeh Taylor

February 3, 2026

5  out of  5
rating by Nevaeh Taylor
"Amazing!"
We responded:
"It’s customers like you, Nevaeh, that make what we do so rewarding! Thank you for the five-star review and for trusting us with your coverage needs."
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Sumaia Hall

February 3, 2026

5  out of  5
rating by Sumaia Hall
"She was great! Very knowledgeable!"
We responded:
"Thank you, Sumaia, for your kind words! We're glad to hear that you found the service knowledgeable. We appreciate your feedback."
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Sharita Howze

January 14, 2026

5  out of  5
rating by Sharita Howze
"Nevaeh Taylor was awesome she explained everything, answered questions I had at the end of the call I was excited and glad I chose State Farm. Nice work Nevaeh Taylor ."
We responded:
"Thank you, Sharita, for sharing your experience with Nevaeh Taylor. We're glad she could assist you and answer all your questions. Your feedback means a lot to us. "
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Jennifer B

January 13, 2026

5  out of  5
rating by Jennifer B
"Devin was great. Very responsive! Highly recommend."
We responded:
"Thank you, Jennifer, for your kind words about Devin. We're glad to hear you found her responsiveness helpful. Your recommendation means a lot to us. "
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grey jones

January 13, 2026

5  out of  5
rating by grey jones
"Awesome service? It's very professional, very precise with information. It's very nice to work Laura"
We responded:
"Thank you, Grey, for your feedback! We're glad to hear that you found our service professional and precise. It's great to know you enjoy working with our team. "
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Tayvion White

January 13, 2026

5  out of  5
rating by Tayvion White
"Nevaeh is a great agent team member who helped me find coverage for my auto, home, and even life at a great price. I would highly recommend!"
We responded:
"Thank you, Tayvion, for your kind words about Nevaeh. We're glad she could assist you in finding the right coverage for your needs. Your recommendation means a lot to us. "
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samantha nicholson

October 22, 2025

5  out of  5
rating by samantha nicholson
"Great communication and easy process"
We responded:
"Thank you, Samantha! I'm glad to hear that you found the communication and process easy. If you ever need assistance in the future, feel free to reach out."
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Bill Ostrenga

August 22, 2025

5  out of  5
rating by Bill Ostrenga
"We had our first appointment with Laura this morning after changing agents. Laura was easy to talk to, informative, knowledgeable, and understand of our needs. Laura has a great balance of being professional and engaging in small talk that certainly reflects that she not only cares about the service she is providing, but also that she cares about the clients as well. Thanks for your time today Laura!"
We responded:
"Thank you, Bill, for sharing your experience with us. It's great to hear that we were able to meet your needs while making the appointment enjoyable. We appreciate your feedback and look forward to continuing to serve you."
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Lacey Stanton

July 30, 2025

5  out of  5
rating by Lacey Stanton
"Great experience getting renters and auto insurance as I am new to the area. Devin was great and super helpful making the process super smooth and easy!"
We responded:
"Thank you, Lacey, for your feedback! We're glad Devin could assist you in getting settled with your renters and auto insurance. If you need anything else, feel free to reach out. "
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Lesa Friedrich

June 19, 2025

5  out of  5
rating by Lesa Friedrich
"Great customer service!"
We responded:
"Thank you, Lesa, for your feedback. We're glad our customer service met your expectations. If you need further assistance, please reach out. Take care!"
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Alanna Sullivan

June 10, 2025

5  out of  5
rating by Alanna Sullivan
"Laura was an excellent agent, very straight forward and clear. Guided me through the process and answered all my questions!"
We responded:
"Thank you, Alanna, for your kind words! It's great to hear that we were able to guide you through the process and address all your questions. We appreciate your feedback and look forward to assisting you again."
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Gianna Meer

June 4, 2025

5  out of  5
rating by Gianna Meer
"Easy to work with, great communication and great prices! Laura is great, understanding, efficient, and has excellent experience!"
We responded:
"Gianna, we greatly appreciate the 5 star review!"
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Greg Price

June 1, 2025

5  out of  5
rating by Greg Price
"Laura helped set up my car, renters, and life insurance yesterday. i was very impressed by how easy she made the process. thanks!"
We responded:
"Thank you, Greg, for sharing your experience with us. We're glad Laura made setting up your insurance straightforward and hassle-free. If you have any more questions or need further assistance, feel free to reach out."
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Tina Biskupski

May 30, 2025

5  out of  5
rating by Tina Biskupski
"Laura Ashley was great.! Have homeowners insurance with them already and added my auto policy with them and saved 200 bucks a month on car insurance also gonna save 1000 a year on my homeowners policy.! Awesome love to save money.! Thanks Laura you are the best.! Keep up the awesome work.!"
We responded:
"Thank you, Tina, for sharing your experience! It's fantastic to hear about the savings you've achieved with both your auto and homeowners policies. We appreciate your kind words and support."
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Jackie B

May 14, 2025

1  out of  5
rating by Jackie B
"I would call it bad customer care but there was no interaction at all from this agent. No calls back or responses. Had to cancel my policy with Statefarm."
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Jessica Whitaker

May 1, 2025

5  out of  5
rating by Jessica Whitaker
"Laura and her agents did a really good job of helping me secure home insurance coverage when I purchased my first home. They were really patient with me and provided all the guidance I needed to make sure I could move forward with my financing."
We responded:
"Thank you, Jessica, for sharing your experience with us. We're glad to hear that the team was able to assist you with your home insurance needs. If you have any more questions in the future, feel free to reach out."
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Deanna Anderson

April 29, 2025

1  out of  5
rating by Deanna Anderson
"Producer Dawhite was very rude when I called in asking for a bundled auto and renter quote. He told me if I was not purchasing today he couldn’t prepare a quote and review it with me. Instead he could send “some numbers” to me via email since I’m not looking to purchase today. Mind you, the effective date for the policy to start would have been the next day. I tried reasoning and explaining to him that I would buy if the quote is reasonable. He told me I was not the customer for this agency and disconnected the call. When I called back the second time to ask for the Agent/Owner information, he insinuated there would be no repercussion by saying “I hope you have fun with that”. I’m very disgusted with the way Dawhite handled the call. I did email Laura making her aware of the situation. I’m not sure if this will be handled accordingly which is why I have decided to leave a review."
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Makeena Brick

April 8, 2025

5  out of  5
rating by Makeena Brick
"Devin was AMAZING at helping me bundle my car and renters insurance! She was so patient, kind, and personable and really helped me feel comfortable making the switch from Progressive. 10/10 would recommend!!!!"
We responded:
"Wow, Makeena, we really appreciate your kind words! Knowing that we made your insurance experience a positive one is exactly why we love what we do. "
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Ashley Xu

March 25, 2025

5  out of  5
rating by Ashley Xu
"Laura helped me get set up in a new state within 15 minutes. She was informative and very welcoming. So happy to have her as my agent! Thank you!"
We responded:
"Thank you, Ashley, for your awesome review! We're thrilled to hear that Laura was able to assist you quickly and make you feel welcome. We're happy to have you with us and look forward to continuing to serve your insurance needs!"
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Montreal Washington

March 23, 2025

1  out of  5
rating by Montreal Washington
"I see a lot of great reviews but unfortunately that wasn’t our experience the communication was bad barely returned calls and I was hit with a accident on my insurance record for some small scratches on a rental car and since I was honest and told them I didn’t know how they got there cause they were only minor scratches they marked it as me being in a accident and my insurance rate went up by almost $200 so we contacted the agent and like usual no response at that point is when we found another insurance company for our cars and we was with state farm for over ten years and been saying we’re leaving for the last few years but that was the last straw"
We responded:
"Hi Montreal, we’re sorry to hear about your frustration. While we understand rate changes can be frustrating, they are not something we control. We did attempt to reach out on multiple occasions earlier this year and appreciate you returning our calls. We’re glad to have recently connected and are happy to continue assisting you with other policies. Please don’t hesitate to reach out if there’s anything further we can do."